FAQs
FAQs
Frequently Asked Questions
Find clear answers about our design process, pricing, & creative collaboration approach.
General Questions
Learn more about Vision, how the platform operates behind the scenes, and how it helps teams automate.
What is Vision?
Vision is a Work Delivery Platform that connects projects, tasks, sprints, EOS Rocks, ITSM, DevOps, releases, docs, approvals, and operational work in a fast, flatter delivery model built to move teams from priority to outcome.
What is Vision?
Vision is a Work Delivery Platform that connects projects, tasks, sprints, EOS Rocks, ITSM, DevOps, releases, docs, approvals, and operational work in a fast, flatter delivery model built to move teams from priority to outcome.
Who is Vision built for?
Vision is designed for developers, technical teams, and companies who want to streamline their processes without complex infrastructure setup.
Who is Vision built for?
Vision is designed for developers, technical teams, and companies who want to streamline their processes without complex infrastructure setup.
Do I need prior ML or AI experience?
No. Vision includes optional AI-powered insights, but core workflows run on simple Python functions and API calls.
Do I need prior ML or AI experience?
No. Vision includes optional AI-powered insights, but core workflows run on simple Python functions and API calls.
What types of workflows can I build?
Anything from scheduled batch jobs to file processing, event triggers, real-time data pipelines, or internal automation.
What types of workflows can I build?
Anything from scheduled batch jobs to file processing, event triggers, real-time data pipelines, or internal automation.
Is Vision cloud-hosted or self-hosted?
Vision is a cloud based application with strict security protocols including GDPR, SOC 2 + 3, HIPPA, PHI
Is Vision cloud-hosted or self-hosted?
Vision is a cloud based application with strict security protocols including GDPR, SOC 2 + 3, HIPPA, PHI
Does Vision scale with my project?
Yes. Vision automatically handles concurrency, retries, and workload scaling as your workloads grow.
Does Vision scale with my project?
Yes. Vision automatically handles concurrency, retries, and workload scaling as your workloads grow.
Does Vision replace my existing dev tools?
No. Vision complements your existing stack - it doesn’t replace your codebase, APIs, or infrastructure. You simply automate the parts that slow you down.
Does Vision replace my existing dev tools?
No. Vision complements your existing stack - it doesn’t replace your codebase, APIs, or infrastructure. You simply automate the parts that slow you down.
Is Vision suitable for both small and large teams?
Yes. Solo developers can automate daily tasks quickly, while larger teams benefit from shared workflows, permissions, and scalable execution.
Is Vision suitable for both small and large teams?
Yes. Solo developers can automate daily tasks quickly, while larger teams benefit from shared workflows, permissions, and scalable execution.
Setup & Installation
Everything you need to get Vision installed, configured, and running smoothly.
How do I install Vision?
Install the Python SDK (pip install vision) or download the desktop app for macOS/Windows to manage workflows visually.
How do I install Vision?
Install the Python SDK (pip install vision) or download the desktop app for macOS/Windows to manage workflows visually.
What are the system requirements?
Vision supports macOS 13+, Windows 11+, and modern Linux distributions for CLI/SDK usage.
What are the system requirements?
Vision supports macOS 13+, Windows 11+, and modern Linux distributions for CLI/SDK usage.
How do I deploy workflows to production?
Push workflows to the Vision cloud or deploy the runtime to your own servers using Docker.
How do I deploy workflows to production?
Push workflows to the Vision cloud or deploy the runtime to your own servers using Docker.
Can I connect external APIs or databases?
Yes — Vision workflows can use any Python library to access APIs, storage, or databases.
Can I connect external APIs or databases?
Yes — Vision workflows can use any Python library to access APIs, storage, or databases.
Does Vision require Docker?
Not required, but recommended for self-hosting or isolated environment setup.
Does Vision require Docker?
Not required, but recommended for self-hosting or isolated environment setup.
Is version control supported?
Yes. Our builds are pushed to production without interfearing with your current work.
Is version control supported?
Yes. Our builds are pushed to production without interfearing with your current work.
Workflows & Automation
Understand how to build, run, and optimize workflows using Vision’s automation engine.
Can I trigger workflows from external systems?
Yes. You can trigger tasks via API calls, webhooks, schedules, or custom events.
Can I trigger workflows from external systems?
Yes. You can trigger tasks via API calls, webhooks, schedules, or custom events.
Can I monitor my workflows in real time?
Yes — throughput, latency, success rate, retries, and errors are tracked automatically inside the dashboard.
Can I monitor my workflows in real time?
Yes — throughput, latency, success rate, retries, and errors are tracked automatically inside the dashboard.
Can workflows communicate with each other?
Yes. You can chain tasks, share data between functions, or orchestrate multi-step pipelines.
Can workflows communicate with each other?
Yes. You can chain tasks, share data between functions, or orchestrate multi-step pipelines.
Billing & Plans
Find answers about pricing, subscriptions, upgrades, and payment options.
Do you offer a free plan?
Yes — the free tier includes workflow execution limits suitable for testing and small projects.
Do you offer a free plan?
Yes — the free tier includes workflow execution limits suitable for testing and small projects.
How is usage calculated?
We do not charge for usage. If our AI agents are needed then have a chat with sales.
How is usage calculated?
We do not charge for usage. If our AI agents are needed then have a chat with sales.
Do I need to pay for additional projects?
No. All paid plans include unlimited projects unless otherwise specified.
Do I need to pay for additional projects?
No. All paid plans include unlimited projects unless otherwise specified.
Can I upgrade or downgrade anytime?
Yes. Plan changes apply instantly and prorated billing is handled automatically.
Can I upgrade or downgrade anytime?
Yes. Plan changes apply instantly and prorated billing is handled automatically.
Do you offer refunds?
Annual plans come with a 30-day money-back guarantee. Monthly plans are non-refundable after usage.
Do you offer refunds?
Annual plans come with a 30-day money-back guarantee. Monthly plans are non-refundable after usage.
Do you support team billing?
Yes — you can add multiple members, assign roles, and manage seat-based billing from the dashboard.
Do you support team billing?
Yes — you can add multiple members, assign roles, and manage seat-based billing from the dashboard.